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January 23rd, 2014 12:00
Network Driver not working??
I have a Dell Dimension 2400. I just reinstalled the Operating System, and installed the drivers. The network driver is installed however I still can not get onto the internet. Any ideas? Anything one must do after the network driver is installed? All cables are connected properly and I have a working internet cable.
Thanks!
Rachelle
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RoHe
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45.2K Posts
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January 23rd, 2014 12:00
Version of Windows?
Did you install the right NIC driver?
Did you install the drivers, in the right order, starting with the chipset driver? Without the chipset other drivers may not install or may not function. Here's the chipset driver for XP on the Dell site. Reboot afterwards and see if the NIC works. If not, try reinstalling the NIC driver again.
After you get the NIC working, you might want to go to the Intel site to look for a newer chipset that's compatible with this system.
Canton1991
7 Posts
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January 23rd, 2014 13:00
I have Windows XP Professional. I believe there was only one driver on the Dell website to download for the network. I did install the Chipset first. I'll go back to the website and see if there is another driver, thanks :)
Philip_Yip
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January 23rd, 2014 16:00
Note Windows XP reaches End of Life in April. It is inadvisable to continue running Windows XP and you should be aware of the potential security risks of continuing to run it on the internet once Microsoft have discontinued it for more information see:
rdunnill
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January 23rd, 2014 18:00
To confirm that the driver was installed, check Device Manager. If it's not, if you post the device and vendor IDs, we can find the correct driver for you.
And, I second Philip's advice on upgrading to Windows 7.
RoHe
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January 23rd, 2014 18:00
Just to be clear, we are talking about the on-board NIC, not an add-in NIC PCI card or and add-in modem PCI card, correct?
Can we assume you've connected the ethernet cable at both ends and checked those connections?
Is there any LED on or blinking, next to the ethernet jack on rear of the PC?
Canton1991
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January 23rd, 2014 20:00
The LED light is blinking. It shows it's sending but not receiving. And I am talking about an onboard NIC. The device manager looks like everything is loaded properly, as I see no ! next to anything.
Since my computer is 9 years old, Dell Dimension 2400, I'm not sure it can handle anything other than XP! Thanks for the info that it will be nonexistent after April. I did not know that.
A side note, my cd rom isn't working either, was trying to load Microsoft Office and it doesn't recognize that I put the disk in.
Sorry, I'm not sure what you mean by posting the device and vendor number, but I can tell you I installed the Broadcom 440x, 10/100, Integrated Controller. If that tells you anything... sorry, this is my first time ever downloading drivers.
rdunnill
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January 23rd, 2014 21:00
It can (lots of 2400 users here have upgraded). 1gb of memory is sufficient for Windows 7 32-bit and drivers are available for all the core components. (Add-I cards like modems may not have drivers, but who uses modems now anyways?)
theflash1932
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January 23rd, 2014 22:00
Only barely, and only if one is careful not to do too much. It does NOT take much to bring it to a crawl with 1GB (a few webpages, Outlook, and you're done).
rdunnill
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January 23rd, 2014 22:00
I set up an E5200 with Windows 7 x64 and 1gb of RAM, and the recipient said the result was much faster than the old XP box it replaced. You'd think the 32-bit version would be even better.
theflash1932
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January 23rd, 2014 22:00
Not sure how that works, since Windows 7x64 has a minimum requirement of 2GB (7x86 is 1GB).
rdunnill
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January 24th, 2014 10:00
The minimum requirement wasn't enforced, as I discovered.
RoHe
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45.2K Posts
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January 24th, 2014 10:00
Back to the question...
Since the NIC isn't working, did you download all the drivers on a different PC and copy them over to the D2400, or did you install them from the Dell Drivers & Utilities CD? If you downloaded them, did you download version A03 of the Broadcom 4401 Integrated NIC, v.3.63 driver?
After you had the drivers on the D2400, you should have double-clicked on the link for the NIC driver, R64645.EXE.
After you ran R64645.EXE, did go to the folder where it extracted the driver files (it probably told you it was saving them in folder C:\DELL\DRIVERS\r64645)? In that folder you need to click on setup.exe to actually install the NIC driver.
Is that what you did?
theflash1932
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January 24th, 2014 11:00
I've never tried, so maybe it's not enforced, but I can't even begin to imagine how poorly it would run. I used a borrowed Inspiron for a short time with 7x64 on 2GB, and it was horrible. HORRIBLE. Anyway ... just a word of warning with so little memory ... back to the issue at hand :)
rdunnill
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January 24th, 2014 11:00
The OP should look in Device Manager for the NIC's device and vendor IDs and let us know what they are; with that information, an XP driver can be quickly located.
I did that for a 4550 owner here a while back.
Philip_Yip
9 Legend
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16.1K Posts
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January 24th, 2014 12:00
Well its best you try Windows 7/8.1 32 Bit. My guides explain how to evaluate Windows 7 and 8.1 for 30 and 90 days respectively:
http://dellwindowsreinstallationguide.com/
You can see how well it performs in comparison to your obsolete Windows XP. In most cases Windows 7 will run more smoothly than Windows XP.
If it doesn't run well you can go back to XP baring in mind that XP is an obsolete OS.
Regarding the Broadcom driver for XP get the latest driver from Broadcom here and install via device manager.
http://www.broadcom.com/support/ethernet_nic/4401.php