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January 24th, 2008 12:00

Opening Internet Browser Causing Infinite Loop (nv4_disp.dll)

Hey all,

I’ve been experiencing a weird error these past several months. It seemed to just show up one day and strikes randomly (but frequently enough to be problematic).

This only happens after a cold boot and I open an internet browser (either IE 7 or Firefox). Sometimes, the computer will lock up for a few seconds and then go to a BSOD with the following message my computer locks up then goes to a BSOD with the following message:

STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
nv4_disp.dll has entered an infinite loop, windows has been halted to prevent damage etc. It then goes on to mention that this is most likely a display driver problem or a hardware problem.

To correct this problem, I have to restart the computer once or twice, and then the error mysteriously goes away until the next cold boot. I have never had this problem while playing any games, only when opening an internet browser.

I’ve tried uninstalling all nVidia drivers, running driver cleaning software, and installing the most current ones, but no success. Microsoft has told me to disable hardware acceleration, which is not a solution.

Could this error mean the graphic card (or another piece or hardware) is going bad?

Message Edited by LupercalH on 01-24-2008 08:31 AM

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14.4K Posts

January 24th, 2008 21:00

So i read you correctly this only happens with IE7 or firefox. If you don't open them up then the system runs fine...
 
Has to be a software issue with the OS
How long has this been going on...maybe a system restore back to a point before this started..
 
hard to further help unless you provide more info...


Message Edited by Davet50 on 01-24-2008 06:07 PM

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2.1K Posts

January 25th, 2008 02:00

Assuming your system was running ok/stable prior to the onset of the error/BSOD, it could be related to software you installed based on a Google search for the error code. Specifically, did you install AVG and/or a 3rd party application "Media One" prior to the problem showing up? The following is a post from one of the search results and a good place to start -
 
Well, I've tried everthing recommended and was able to get some amount of stability by rolling back the nVidia driver, updating zone alarm and uninstalling and reinstalling AVG, AV. However, I was still experiencing unwelcome and unannounced crashes that seemed to occur randomly. So, I started backing out all software I had installed over the past 30 days. I did this one application at a time starting with iTunes which had no affect as the system crashed upon boot up. Then I went uninstalled an application called "Media One" about 3:00 this afternoon. The system seemed to be stable and remained so unitl I reinstalled Media One an hour ago. After reinstalling the software the system crashed. I am not reposting the dmp files at this time and would rather just wait to see if the system remains stable for a complete day. If so I will post it here. I looked but was not able to find any information from the intervideo web site (media one supplier) regarding a conflict with nvidia, or avg software.


Message Edited by VCraig on 01-25-2008 12:07 AM

99 Posts

January 25th, 2008 02:00

Hi Davet,

This is a most frustrating problem. Launching IE 7 or Firefox is the biggest trigger, but it also happens when I launch Windows Media Player. Not every single time I launch them, just sometimes after a cold boot.

This problem seemed to show up out of nowhere a couple of months ago. Like a said, a reboot or two and the system runs great the rest of the day/night doing everything from browsing to games. I've tried system restore, but no success.

I've heard all types of solutions for this problem ranging from the video card is dying, a stick of RAM has gone bad, or the motherboard is going. I hope this is nothing but a software issue, but I'm not sure what sorts of tests I need to run to determine it. Any ideas (other than reinstalling Windows)?

Message Edited by LupercalH on 01-24-2008 10:02 PM

99 Posts

January 25th, 2008 12:00

VCraig, I have never installed AVG or Media One on my computer, but I have upgraded the Norton Antivirus that came with the machine to Norton Internet Security 2008 in October. Now that you mention it, I don't remember the computer BSOD'ing before I installed it. I'll try uninstalling it tonight and see if that makes a difference. Thanks for the suggestion.
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