Unsolved
This post is more than 5 years old
1 Message
0
3458
August 13th, 2003 11:00
PRINT SPOOLER PROBLEM
Hi Everyone,
I was hoping somebody would be able to help me. I am unable to print using any software on my computer. When I try to print, I receive the message "Before you can perform printer related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
When I click "Yes", I get the error message "Operation could not be completed"
I ound out that this might be a print spooler problem. When I went into the Control Panel / Performance & Maintenance / Admin Tools / Services / Print Spooler and tried to start print spooler, I received the message "Could not start the print spooler service on local computer. Error 1068. The dependency service or group failed to start."
Can somebody shed some light on this?
Many thanks
The_Namek
2 Intern
•
2.8K Posts
0
August 13th, 2003 15:00
This seems to be a fairly common problem when using Lexmark printers with Windows XP. Is your printer a Lexmark? If so then the problem is very likely being caused by the printer's driver service setting the standard Win XP spooler service to be dependant upon it. Review this thread at Annoyances.org and this one at experts-exchange.com.
SLB2003
2 Posts
0
October 9th, 2003 10:00
This is an easy one to deal with!
You must first question, what system are you running?
If XP:
-Control Pannel
-Performance and maintenance
-Administrative tools
-Services
-Print Spooler (Right Click - Properties)
-Dependacy Tab
In the 1st box it should show 1 or 2 processes needed to run the Print Spooler. The 1st should be the RPC and the second should be LexbCE.
Go back to the services screen and locate them go to there properties and ensure that they are both set to automatic then start them! Now your problem should be fixed!