Unsolved
This post is more than 5 years old
8 Posts
0
5800
October 29th, 2006 23:00
problem with computer freezing
sometimes whenever Im doing anything on my computer, out of nowhere it will just freeze for a couple of seconds, and I mean it will do it whenever it wants to. I could be playing a game or browsing a site, and it will just freeze on me, its getting really annoying.>.
help is appreciated
help is appreciated
mikate
2 Posts
0
October 30th, 2006 13:00
DELL-Jesse L
Moderator
•
17.9K Posts
0
October 30th, 2006 13:00
Thank you for using the Dell Community Forum.
Which system do you have that is locking up? We need more information in order to try and resolve your system lock up problem.
infection525
8 Posts
0
October 30th, 2006 19:00
Dim 2400
1 gig ram
geforce 4000
pentium 4
infection525
8 Posts
0
October 31st, 2006 01:00
DELL-Jesse L
Moderator
•
17.9K Posts
0
October 31st, 2006 12:00
The first step in trying to determine whether the problem is hardware or software related. Run the dell diagnostics on the hardware to see if everything there is fine. Once you determine if the hardware is working properly then, you need to take a look at software problems. You may have some software that is causing these issues. Try to remember what the last program downloaded or installed prior to the system locking up.
Utility Partition allows the user to access the diagnostics using the Boot Menu feature on the system during boot, F12 and then choose Utility Partition. Although all factory installed drives will include the feature, it will be particularly useful on systems ordered without removable media storage devices (RMSD). The partition may also can be used in scenarios where a customer did not purchase a ResourceCD or simply cannot locate the disc.
Dell Diagnostics Utility is a hardware 32-bit diagnostic program that available on the Utility Partition. Press F12 and select Boot to the Utility Partition to start Dell Diagnostics. Dell Diagnostics is also shipped on the Dimension Resource CD. It can be launched by booting to the Resource CD.
Message Edited by DELL-Jesse on 10-31-2006 08:47 AM
DELL-Jesse L
Moderator
•
17.9K Posts
0
October 31st, 2006 12:00
Your issue sounds more software than it does hardware. If the system is freezing while on dsl and only on yahoo. When you hit control alt and delete what program are you ending task on that solves the problem?
mikate
2 Posts
0
October 31st, 2006 13:00