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36 Posts
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7640
July 4th, 2001 05:00
Problems Shutting Down Computer
System: Dell Dimension XPS B800r, Windows98SE, 19" Sony Trinitron Monitor.
I know there have been a lot of questions and answers on this one, but I only have this problem when I shut down programs before I turn my computer off.
In order for me to complete a Scandisk or a Defrag, I use Ctrl-Alt-Del and quit everything but Explorer and Systray.
Every time I do this, my computer won't shut down. I have to use the little reboot button on my Dimension Xps B800r. Then of course when I boot back up it gives you the "Because you didn shut your computer down properly" thing.
The only programs I have running are:
Explorer, Proproxy, MSWheel, Msmsgs, Navapw32, stimon, systray, aoltray.
is there something else here that I should not be quiting besides Explorer and systray?
I never have a problem other than when I quit these other programs.
Thanks
Arpy
I know there have been a lot of questions and answers on this one, but I only have this problem when I shut down programs before I turn my computer off.
In order for me to complete a Scandisk or a Defrag, I use Ctrl-Alt-Del and quit everything but Explorer and Systray.
Every time I do this, my computer won't shut down. I have to use the little reboot button on my Dimension Xps B800r. Then of course when I boot back up it gives you the "Because you didn shut your computer down properly" thing.
The only programs I have running are:
Explorer, Proproxy, MSWheel, Msmsgs, Navapw32, stimon, systray, aoltray.
is there something else here that I should not be quiting besides Explorer and systray?
I never have a problem other than when I quit these other programs.
Thanks
Arpy
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Steve Anderson
677 Posts
0
July 4th, 2001 05:00
You should try closing down your running programs by right clicking the icon in the system tray and exiting that way. Some applications don't like to be "forced" to close except by using their own system of doing it. This is especially true of AntiVirus and Firewall programs. Do these first before using the Close Program screen.
FYI here are details of your TSRs:
POPROXY.EXE Norton E-mail Protection POP Proxy.
NAVAPW32.EXE /LOADQUIET Norton Anti-virus Auto-protection.
MSMSGS.EXE /BACKGROUND Microsoft Network Messenger Service
MSWheel Microsoft Wheel mouse
Stimon StillImageMonitor--part of scanner software
aoltray aol icon manager
I recommend the following to my clients for doing their System Maintance.
Steve
Steps for running ScanDisk & Disk Defragmenter
1. Run Disk Cleanup Tool by: Start > Programs > Accessories > System tools > Disk Cleanup.
2. Make sure that your C: drive (letter for Harddrive) is listed and click ok.
3. Put check marks in box for Temporary Internet Files, Temporary Files & Recycle Bin then click ok, are you sure > yes.
4. Right Click > exit your Anti Virus from Systray icon.
5. Do Ctrl-Alt-Delete to bring up Close Programs box.
6. Highlight line and click end task.
7. Continue to do this until all are gone except Explorer & Systray.
8. When these two are the only ones left, Click cancel to close box.
9. Clean out Windows Temp folder.
10. Double Click My Computer > DC Harddrive icon > DC Windows Folder > DC Temp Folder > Edit > Select All > File > Delete > return to desktop.
11. Turn off screensaver & set monitor turn off to never.
12. Right click on desktop > Properties > Screensaver > energy savings setting > set to never > Apply > ok > set screensaver to none > Apply > Ok
13. Run ScanDisk.
14. Start > Programs > Accessories > System tools > ScanDisk.
15. Run Disk Defragmenter.
16. Start > Programs > Accessories > System tools > Disk Defragmenter.
17. When finished, reset screensaver & Monitor.
18. Reboot.
ARPY
36 Posts
0
July 4th, 2001 13:00
Never really knew what all those TSR's were.
As far as the screen saver. I had a lot of problems with this some time ago. I was using Standby (which causes problems) but since I changed to using a blank screen for my screen saver I haven't had any problems.
I never turned my screen saver of for the defrag or scandisk. I'll try that and see what happens.
Thanks again for the info
Ron