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December 27th, 2004 15:00
Programs accessing floppy drive
Hi everyone,
I have about 200 optiplex machines that I support. Just recently I've had a few machines doing something funny, and may be normal, but I want to make sure. Here is the problem:
When a user accesses a file from outlook such as excel, the program searches the floppy drive, if there is not a disk in the drive then it makes a loud noise and continues searching. Eventually it stops and opens up the program. If I stick a floppy in the drive, open the excel file from outlook it opens fine.
I just had a user trying to access a file from his hard drive, the program did the same thing, it searched the floppy drive first and made a bunch of noise before openning up the file. I stuck a floppy in, openned the file and it was fine thereafter.
On the first situation, I've changed out the floppy and it's doing the same thing. Does this sound like a hardware/software problem, or just normal business? Thanks in advance for any help!
Colin
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