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21430
January 10th, 2013 18:00
Quadro 4000 stopped responding
I have a Precision T3500 with Quadro 4000 video card and I keep having trouble when opening Internet Explorer or Google Chrome.
My screen goes black and if it comes back on, I get this message -
"Display driver stopped responding and has recovered
Display driver NVIDIA Windows Kernel Mode Driver, Version 198.10 stopped responding and has successfully recovered."
Sometimes my screen stays black and I have to reset my computer to get going again
I tried getting the latest driver and that didn't help
I have only had this computer about 4 months
osprey4
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January 11th, 2013 05:00
Hi Arthureld,
You said you installed another driver but you didn't say which one. Generally, the most recent nVidia signed driver will solve this problem. Have you gone to the nVidia driver site?
Gabora
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July 10th, 2014 09:00
Dear Osprey4,
I have a very similar issue with my Dell Precision T5500 / NVIDIA quadro 4000.
Around 1-5 times a day white/blinking squares appear on the screen and the computer stop responding. (sometimes I can still move the mouse pointer on the screen, but nothings else works).
4 out of 5 times the computer stuck in this state and the monitors turn off after 10-15 seconds. After restart, once I got a windows report, that a BlueScreen error happened (I have the dmp file if needed).
In the other cases after the squares appear the monitors turn off in 2 sec and then turns on again immediately and Windows report " Display Driver Stopped Responding and Recovered"... Then everything is fine for a while.
I checked my computer with all the diagnostic programs, Dell provides on the website. it found that the original video driver is out-dated. So I replaced with the one, Dell recommended (version 296.70).
Then the problem disappeared for a week. But now it started again and the symptoms are the same.
This time, I downloaded the newest driver from NVIDIA directly (ver.333.11 ). I was reading the NVIDIA forum and found a way to properly uninstall the driver with Guru3D Driver Sweeper. So I did a clean install, but this time the next failure happened in 2 hours, again.
Do you have any idea, what I should do?
The machine is still covered by the guarantee, but I am not sure if this is a hardware issue.
Thanks,
Best regards,
Attila