Reinstalling Bluetooth?

Question

Inspiron 530 running Vista

Bluetooth mouse and keyboard have worked OK with supplied USB Bluetooth dongle sine I got the PC a few months ago. I wanted to use the Belkin Class 1 Bluetooth USB dongle to give greater range. I installed this, but mouse and keyboard stopped working. I've uninstalled the Belkin, but keyboard and mouse still don't work - I'm using an old USB mouse for now. Unfortunately, I'm not sure exactly what I've done and in what order. The Connection program does see the mouse and keyboard, but they still don't work. Tried all the usual troubleshooting stuff.

ETA: The Bluetooth itself does work OK because I have it paired with my phone.

Talked to Tech Support today, but they eventually thought I needed a new keyboard and mouse. I doubt this will make any difference. I think the original Bluetooth software and drivers need to be re-installed. I have tried this, but Vista can't find the drivers.

Any suggestions as to how to re-install? Any other suggestions to fix this? Can I simply uninstall Setpoint and delete the device drivers for Bluetooth in the Device Manager and start again? How about I delete them and re-install the Belkin Bluetooth instead?

Any one else had similar problems?

Any help would be appreciated.

Thanks.

Message Edited by zeno2712 on 01-02-2008 09:52 PM

steven troise · Answer

i would do a system restore and go back to when the bluetooth was working. if that dont work do a complete restore of vista to when u first got the dell. doing this will erase everything on the hdd

steven troise · Answer

no prob. have a great weekend. happy late new yr lolol

steven troise · Answer

correct. but if u do symantecs restore it will restore the system to when u first purchased it. doing the system restore of winxp. say going to start button then accessories than system tools then system restore should work. i would go back to before it gave u trouble. i dont know when u had the trouble but go back a ways. it should work. good luck. and i hope it works for ya

zeno2712 · Answer

The problem only happened a few days ago, so it should be straightforward. I'll give it a try over the weekend and let you know! Thanks for your help.

zeno2712 · Answer

Doh! I never thought about doing a restore! I assume a restore will just restore the system files and shouldn't change any data files?

zeno2712 · Answer

All seems to have restored OK. Bluetooth now working again with original Dell Bluetooth dongle. Now all I have to do is work out how to install the Class 1 Belkin one, this time without screwing up the Dell Bluetooth! (Then again, I may not bother!) Thanks again for your help and a very happy New Year to you!

Message Edited by zeno2712 on 01-05-2008 01:28 AM

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Reinstalling Bluetooth?

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