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24 Posts

9985

June 5th, 2005 20:00

removing programes

:smileysad: I am trying to remove a programe,but everytime i try it is still  there any suggestions

12 Elder

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46K Posts

June 5th, 2005 20:00

sam02.
 
More details please.
 
Which program, any error messages, which computer model and version of windows.
 
Bev.

24 Posts

June 5th, 2005 22:00

the programe is spring cleaning 3.0 i cant modify it or uninstall it,when i go to modify it i get error;-3 patch package. my system is a dimension2400 and i am running windows xp............thank you

12 Elder

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45.2K Posts

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172.6K Points

June 6th, 2005 00:00

How are you trying to remove it? Using it's own uninstaller or through Add/Remove Software control panel?

Try booting into Safe Mode and then use Add/Remove control panel to delete it. If that doesn't work, try reinstalling the software on top of itself. It may be that a bad install is causing that error message and the inability to remove it.

Ron

12 Elder

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46K Posts

June 6th, 2005 02:00

sam02.

Reading these posts, may help you.

http://support.allume.com/techsupport/forum/viewtopic.php?t=391

Bev.
 

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