Resolution Assistant not installed with computer

Hmm, it's not on it? Just to make sure, try opening Dell Solution Center. Then click Fix My Computer. A welcome screen to Resolution Assistant (RA) should open. Then click Start Program. If you can do this then you have it, they have recently made RA a part of Dell Solution Center.

However, if you don't have Fix My Computer showing, then you have to reinstall it from the CD.

Load it in your CD or DVD player. Open My Computer and look for the named CD on your D: drive (most likely). Now, RIGHT click on the drive icon. When the pop-up menu shows, click Explore. Doing this will open up the contents or directory of the CD. Now you can open up the different parts of the directory tree to look for RA. I don't remember which folder the setup program is in, either Ra or Setup. Just click 'em and see what it is called. If it isn't the one you want, simply click Cancel or Back to exit the program.

I've been all around this bend, and stumbled on the CD's directory by accident. RA wasn't "fully" installed on my PC initially and the CD wasn't shipped with my system. Though I used RA, (that's how I contacted Dell to get the replacement CD) it just wouldn't show my hardware profile. I got two CDs because I didn't think that RA was on the first. I requested another one only to find it after I got the second one. I had trouble getting it re-installed but that's another long story.

Everything is fine now and I love using RA. I just used RA to request a replacement for my loud-as-a-buzzsaw cooling fan. I put in the fan and wish I had done it a long time ago. I think RA is great.