shell32.dll errors after OS re-install

Question

Hello, I have a dimension 2350 that I am working on. I just reinstalled the OS, clean... Started to do updates. The machine validates and gets all its updates. However, after SP2 installs and the security advisor comes on it gives me an error popup. When I try to either go into the control panel or click on that security advisor, the machine basically crashes and resets explorer.exe Here is the thing... the machine is clean has nothing new installed in it except what came with the machine. I have researched this online and there does not seem to be any answers, so I am looking here since it is a dell. I am waiting on my second install to finish at the moment. I started over clean and fresh again wanting to see if it would happen a second time. I am going to wait till it is done, hope my session here does not time out and then give the exact error message if it happens again. I just noticed during the installation that the video card driver is called and intel 8245etc... and the card is actually a radeon 9200. Hmmmm, must be the closest thing MS could come close to as a card that mimics the radeon. I am wondering if this is the reason for the crashes now. We will find out very shortly.. Time to restart /// The moment of truth is at hand Please wait................. ok.. here is the thing.. I really hate ATI.. I mean really.. This is the hundreth time in my career ( 15 years ) that I have run into a situation where someone sticks an ati card in the machine and in order to reinstall the os you have to switch back to the onboard video ( integrated ) in order to see what is going on in dos mode ( prior to windows ) and the worst part is that you can sometime have your monitor connected to the ati card and it will show video using the integrated videos driver.. I mean w t f??? Never have these problems with Nvidia.. NEVER.... ok.. so I rebooted had to switch back to the integrated video and now there are 8 more updates to go. I am going to write these down so I know if after these are done and the problem comes back that is was something in this last bunch. If it comes back ok.. I am going to scratch this one up for ATI... again... Please wait...... Installation is complete, reboot in progress, will find out in about 30 seconds.. as soon as the security advisor tells me that there is no av on the machine.. will we have an error... ( i turn slowly ) Nope.. no errors this time after NOT using the ati card.. So here is my suggestion. If you have an ATI card and you are going to reinstall your OS... remove it until you are done.. Use the integrated video until everything is installed and updated. Then add the card and the proper driver from ATI.. I am not bashing ATI here, but consider this.. most ATI cards require an IRQ, Nvidia does not. Most ATI card cause issues when reinstalling the OS, NVIDIA does not. Moral of story... Kind regards

ejn63 · Answer

If you did not enable the XP firewall before going online to update, I'd bet you were hit with a virus, worm or trojan horse almost immediately.

rick000 · Answer

Is the integrated video on the motherboard disabled in the BIOS, when the ATI card is plugged in the computer.   Message Edited by rick000 on 08-04-2005 08:10 PM

aussiesingles · Answer

You really do not have a choice... the only options in the bios are

onboard
auto

as the primary display... If you use auto, you get video after the boot process in windows and it is all messed up, but you can switch back to the onboard video ok.. and if you use onboard you only get video out of the onboard properly...

really messed up, but I think I found the problem.. It says over at intel

Installs drivers for the integrated graphics controller of Intel® chipsets. This is not to be used if the system has a third party graphics card.

and that is the driver that windows XP installs automatically.. just an older version, but the same 14.10.3.

I am thinking now how to get rid of the onboard driver and not use it at all.. but I think I am outta luck on this one.. advice???

Very strange... very very strange... at least in the past once I got the machine working and installed the radeon drivers the 3rd part card took over and was fine.. but just not on this machine.. dell 2350... hmmmmmmmmmmmmm

aussiesingles · Answer

well here is the deal..

what I did was download the drivers from intel.. not listening to the warning.. I then changed the bios to auto.. restarted and wala.. the radeon card works and it all looks good.. no interference with the intel drivers so far.. I am going to reboot about 39 more times and I still guarantee when I bring it back to the guy it won't work ;)

lol....

ejn63 · Answer

Don't discount that you might have been hit by an exploit. Some ports are clearly open (if they weren't, Windows Update wouldn't run) and an unpatched Windows install is like Swiss cheese security wise. Yes, the firewall will protect you from outside intrusion. No, it won't protect you from Windows faults.

That said, it'd be a good idea to run the Dell diagnostics to rule out flaky RAM or a dying hard drive.

aussiesingles · Answer

A virus?

I am behind a watchguard edge x5w, trusted zone that does not allow anything in. No virus, no spyware.. nada.. all I know is that I cannot install the ATI cards at all without them screwing up windows.. I mean to the point where there are no icons.. nothing.. I have tried 2 different cards in this machine.. neither of them work.

Only the integrated video will work... Nothing else, and unfortunately I do not have a nvidia card to test with..

darnit!

Locked Topics – Desktops General

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