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August 17th, 2010 13:00

Slowness on Dimension E310

I have a Dell Dimension E310, 2.6GHz, with 2GB RAM.  For some reason, the whole system runs slow.  Booting the system, opening applications, installing applications, accessing the Internet, all runs slow.  There is plenty of space remaining on the hard drive.  I've performed all types of software maintenance including removing ad-ware, removing spyware, running anti-virus software, fixing registry errors, disk defragmenter, and disk cleanup.  All results indicate no ad-ware, spyware, or viruses.  As a last resort, I reformatted my 250GB hard drive, but everything is still running slow.  The only thing I haven't tried is hardware diagnostics.  Does this sound like a hardware issue?  Any help and/or suggestions is greatly appreciated!

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34.2K Posts

August 17th, 2010 17:00

Hi Mac918,

It does sound like a hardware issue, but I would suspect a BIOS setting issue rather than a failure. First, let me ask if you installed all of the drivers when you reinstalled XP. Most importantly, the chipset drivers should be installed first. Second, I want you to check the BIOS entry called SATA operation and see if your drive is running in AHCI or ATA mode. Also, while in the BIOS, make sure hyperthreading is enabled.

2 Posts

August 17th, 2010 19:00

Thanks for the response.  Yes, I always install chipset drivers prior to any other drivers.  The SATA Operation is set to "RAID Autodetect / ATA" and hyperthreading is enabled.  I'm not using a RAID configuration with this system.  Any other suggestions?

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