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December 10th, 2003 20:00
STOP error, Inaccessible Boot Device
Hi
I have a GX150 which will not boot. Right after the Windows 2000 splash screen, I get a blue screen and stop error which Reads Stop 0x0000007b, Inaccessible_Boot_Device.
Before I received this error, I had discovered the Small_Comp.100 virus and deleted files which were quarantined.
I have tried to recover the last good boot, and used the Windows Emergency Disks and 2000 CD to do a system repair using the recovery console, and updated the BIOS but with no luck. Nothing was changed or added to this computer. It does not have ROXIO software or a CD/RW.
My Antivirus support site offers little information regarding this virus and I do not know the extent of damage caused. I know that Microsoft has Knowledge Base Articles regarding this error, but I was wondering if anyone can offer suggestions. Is this a problem common to the Optiplex 150 as they get older or is this caused by the virus?
Are Dell Diagnostic/Repair software available which will help with this problem?
Must Windows be reinstalled, but must a low level format be run first?
Thanks
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