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10212

May 19th, 2004 20:00

system won't boot

I have a Dimension XPS T500.  It will only boot to the Dell logo on the monitor.  The diagnostic lights are Green, Green, Green and Yellow.  No beeps.  I've tried a bunch of things including trying to boot from floopy, cd, etc.  Removed all cards and memory chips.  Replaced the CMOS battery.  Tried various monitors, etc.

 The reference manual says to take it into Dell for repair.  Says it's and "Other" failure.  It's out of warranty, of course.  Any things I can try to revive the beast?  Thanks!

2 Intern

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4K Posts

May 20th, 2004 01:00

GGGY means the BIOS could not hand off to the oerating system.

Boot to the Resource CD & run the 90-90 diagnostics on the HDD

They should be in the ADVDIAG\90-90 folder the file to run is HDDCT.exe

If it fails, then the HDD is bad

May 20th, 2004 07:00

I have a similar problem on my PC.

As the PC attempts to boot look at how much RAM it thinks is there, you may need to disable quick boot in the bios.

On my PC with 256Mb RAM the PC was only recognising around 20Mb, it was therefore unable to load files correctly and thinks they are corrupted.

Regards

John

May 20th, 2004 12:00

Thanks for the reply.  However, I cannot boot to the CD.  I get the same results.

And what do you mean by the HDD - the hard disk drive?  If so, are you saying I can put in another hard disk and the system may boot correctly?  If so, I can try that immediately.

 

Thanks, again!

May 20th, 2004 13:00

Found the problem.  Thanks for all the help.  Believe it or not, the keyboard was bad.  I hooked up a new leyboard and the system booted without problems.  Because the keyboard was bad, I could not hit the delete key and get into setup.  I thought the system would beep if the keyboard was bad.....   Oh, well.  Off we go.

5 Posts

May 23rd, 2004 17:00

John, Did you ever find out what was happening with your RAM? I have a similar problem

Brad

August 3rd, 2004 18:00

Just discovered the solution to the problem with my PC.

I was getting "RAM R/W Test Failed" and a random amount of RAM.

It was caused by a broken CPU, with the CPU replaced everything worked ok.

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