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June 21st, 2002 12:00

Unkown Device

I have removed Windows XP and installed Windows 98 on a Dimension 4500. The only issue I have at this time is that an "Unknown Device" has been detected in the Device Manager. It is a "PCI Universal Serial Bus". I have run the Dell resources and drivers CD but it doesn't appear to provide the driver for this device. I have tried to locate the device driver in the download area of Dell's web site, but I am having no luck.

Thanks to some help from folks on this forum, I have run Belarc Advisor on the computer, and it indicated that I have an

Intel 82801DB/DBM USB Universal Host Controller - 24C2

Can anyone help me? Thanks.


344 Posts

June 21st, 2002 13:00

I would guess that is your chipset. Download and install the Intel chipset installation utility.

http://downloadfinder2.intel.com/scripts-df/Detail_Desc.asp?ProductID=816&DwnldID=4241

Jerry


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