January 30th, 2005 00:00

yes i  formated the drive first before i installed ME,  the keyboard and mouse are working,  they are just regular ps/2 plug ins , my printer is working also its an HP just 1 plug.  when i do a search files for usb this is what i get
 
 
usbui.dll
usbmon.dll
dc265usb.ocx
hidusb.sys
usbccgp.sys
usbd.sys
usbhub.sys
usbprint.sys
usbcam2.sys
usbaudio.sys
usbscan.sys
 

2 Intern

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4.8K Posts

January 30th, 2005 00:00

curlylocks1014,

Am I correct that your HP printer is also a USB printer?

Steve

2 Intern

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4.8K Posts

January 30th, 2005 00:00

curlylocks1014,
 
USB support is native to Windows ME.  Even the chipset driver (Intel 815E) chipset is native to Windows ME. 
Do the USB ports show up in Device Manager at all? 
Possibly under System Devices? 
Does your system recognize use any other USB devices such as a keyboard or mouse?
When you reinstalled Windows, did you format the hard drive first?
 
Steve

9 Legend

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87.5K Posts

January 30th, 2005 00:00

Did you install the chipset drivers for your board?

2 Intern

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4.8K Posts

January 30th, 2005 00:00

curlylocks1014,
 
Check in Device Manager under System Devices for anything that indicates USB.  Not for specific files on your computer, but for references in Device Manager.  To get there, right click on the "My Computer" icon on your desktop, and select "Properties"  Click the "Device Manager" tab and scroll down to the System Devices.  Click the "+" sign to expand the category.  Is there anything there which references USB? 
 
Is there a category of "other devices" or "unknown devices"?  -- Probably with a yellow question mark or exclamation point next to it?  These may be somewhere above the "System Devices" since they are all listed alphabetically.
 
Steve

January 30th, 2005 00:00

no its not a usb printer

January 30th, 2005 01:00

yes it is listed under the device manager..

January 30th, 2005 01:00

nothing happens at all... I did have a new cd drive and a new video card installed before i did my format and re install could they have dis connected something by mistake?

2 Intern

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4.8K Posts

January 30th, 2005 01:00

curlylocks1014,

If you plug your USB camera in to a USB port, what happens?  Do you see a "new hardware wizard" ?  If you check in Windows Explorer, do you have a new drive letter? Perhaps a D,E or F?

Steve

2 Intern

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4.8K Posts

January 30th, 2005 13:00

curlylocks1014,

Since the USB ports show up in Device Manager, Windows recognizes them correctly and a driver should not be needed.  The USB ports are mounted to the motherboard itself, so disconnecting them accidentally would be difficult.  It is possible that they were physically damaged during the addition of the video card, but not likely.  I would suggest that you log into support.dell.com and go to this link to use their interactive troubleshooting tool:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/entry?c=us&cs=19&l=en&s=dhs

Steve

January 30th, 2005 14:00

thank u so much for all your help ... this really has me stumped ! lol  but again thanks for taking your time and lending a hand! it is appreciated!! :  )
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