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capierno

50 Posts

25225

March 7th, 2005 22:00

Windows Task Manager

I can't open my Windows task manager. It closes right away. I also am unable to run my mcafee virus software it also closes right away before i can do anything.
 
Any help?

Denny Denham

2 Intern

 • 

18.8K Posts

March 7th, 2005 22:00

capierno,

The information here may apply.

capierno

50 Posts

March 7th, 2005 22:00

I think it would help.
 
If only i knew how to rename the fines, and to "find them" in my PC.

ejn63

11 Legend

 • 

87.5K Posts

 • 

321.3K Points

March 7th, 2005 23:00

The files should be in \windows or \windows\system32. You can rename them using Windows Explorer, or just drag them onto the desktop.

You've been hit by a virus, worm or trojan - it may or may not be possible to clean it up, but you'll need to start in Safe Mode with up to date virus protection, and do a deep scan. If too many files are infected, start over (that is, format, reinstall, PATCH FULLY AND INSTALL ANTIVIRUS AND FIREWALL SOFTWARE, and restore your data).

capierno

50 Posts

March 8th, 2005 01:00

Ok i cant download any of the programs, when i do they just done show up. And it not allowing me to uninstall McAffe. The window shows up for a second and then goes away.

csk13

127 Posts

March 8th, 2005 03:00

Have you been using AIM recently. There's a virus going around through AIM that makes the Task Manager act like that. It also does that to the regedit and the msconfig features. I had this virus and I just figured out how to do it a little while ago after hours of trying and help from some other people. It's not a serious problem, but it can get annoying.

capierno

50 Posts

March 8th, 2005 10:00

Well not aim, but Gaim.
 
The virus came thorugh MSN, when i opened the file. I contacted the person i got it from. She said she got it. Her software caught it, but not before it spread to her MSN list. I was on it. =\

capierno

50 Posts

March 8th, 2005 19:00

How do i create a system repair point?

capierno

50 Posts

March 8th, 2005 19:00

I dont know if this helps but i download hijak this. And i scanned. it created a log file...
 
Logfile of HijackThis v1.99.1
Scan saved at 4:54:59 PM, on 3/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\formatsys.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\America Online 9.0b\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\America Online 9.0b\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Christopher Pierno\My Documents\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ebay.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 64.233.167.104 www.symantec.com
O1 - Hosts: 64.233.167.104 www.sophos.com
O1 - Hosts: 64.233.167.104 www.mcafee.com
O1 - Hosts: 64.233.167.104 www.viruslist.com
O1 - Hosts: 64.233.167.104 www.f-secure.com
O1 - Hosts: 64.233.167.104 www.avp.com
O1 - Hosts: 64.233.167.104 www.kaspersky.com
O1 - Hosts: 64.233.167.104 www.networkassociates.com
O1 - Hosts: 64.233.167.104 www.ca.com
O1 - Hosts: 64.233.167.104 www.my-etrust.com
O1 - Hosts: 64.233.167.104 www.nai.com
O1 - Hosts: 64.233.167.104 www.trendmicro.com
O1 - Hosts: 64.233.167.104 www.grisoft.com
O1 - Hosts: 64.233.167.104 securityresponse.symantec.com
O1 - Hosts: 64.233.167.104 symantec.com
O1 - Hosts: 64.233.167.104 sophos.com
O1 - Hosts: 64.233.167.104 mcafee.com
O1 - Hosts: 64.233.167.104 liveupdate.symantecliveupdate.com
O1 - Hosts: 64.233.167.104 viruslist.com
O1 - Hosts: 64.233.167.104 f-secure.com
O1 - Hosts: 64.233.167.104 kaspersky.com
O1 - Hosts: 64.233.167.104 kaspersky-labs.com
O1 - Hosts: 64.233.167.104 avp.com
O1 - Hosts: 64.233.167.104 networkassociates.com
O1 - Hosts: 64.233.167.104 ca.com
O1 - Hosts: 64.233.167.104 mast.mcafee.com
O1 - Hosts: 64.233.167.104 my-etrust.com
O1 - Hosts: 64.233.167.104 download.mcafee.com
O1 - Hosts: 64.233.167.104 dispatch.mcafee.com
O1 - Hosts: 64.233.167.104 secure.nai.com
O1 - Hosts: 64.233.167.104 nai.com
O1 - Hosts: 64.233.167.104 update.symantec.com
O1 - Hosts: 64.233.167.104 updates.symantec.com
O1 - Hosts: 64.233.167.104 us.mcafee.com
O1 - Hosts: 64.233.167.104 liveupdate.symantec.com
O1 - Hosts: 64.233.167.104 customer.symantec.com
O1 - Hosts: 64.233.167.104 rads.mcafee.com
O1 - Hosts: 64.233.167.104 trendmicro.com
O1 - Hosts: 64.233.167.104 grisoft.com
O1 - Hosts: 64.233.167.104 sandbox.norman.no
O1 - Hosts: 64.233.167.104 www.pandasoftware.com
O1 - Hosts: 64.233.167.104 uk.trendmicro-europe.com
O2 - BHO: DLMaxObj Class - {00000000-59D4-4008-9058-080011001200} - C:\WINDOWS\dlmax.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SearchToolbarBHOObject - {12EE7A5E-0674-42f9-A76A-000000004D00} - C:\WINDOWS\System32\stlb2.dll
O2 - BHO: (no name) - {3517E4B6-5002-0BFC-2D95-7595BFA28B9E} - C:\WINDOWS\System32\otowodwk.dll
O2 - BHO: (no name) - {BD9223BB-4B84-12D4-78D2-52991D79DEB2} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Search - {12EE7A5E-0674-42f9-A76B-000000004D00} - C:\WINDOWS\System32\stlb2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ltwob] C:\WINDOWS\System32\formatsys.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [serpe] C:\WINDOWS\System32\serbw.exe
O4 - HKLM\..\Run: [avnort] C:\WINDOWS\msmbw.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\RunServices: [serpe] C:\WINDOWS\System32\serbw.exe
O4 - HKLM\..\RunServices: [ltwob] C:\WINDOWS\System32\formatsys.exe
O4 - HKLM\..\RunServices: [avnort] C:\WINDOWS\msmbw.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http:// www.surclaro.com
O16 - DPF: ConferenceRoom Java Client - http://chat.privatefeeds.com:8000/java/cr.cab
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/DownloadsUnlimited/ie/bridge-c9.cab
O16 - DPF: {1671869C-25B3-4C80-9446-8AE6111F8765} (MaxisHotDateTeleX Control) - http://thesims.ea.com/teleport/hotdate/MaxisHotDateTeleX.cab
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://streamp.babenet.com/cabs/videox.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll
O16 - DPF: {2DAE59A1-B355-4653-8D33-33A3A8F8C078} (MaxisVacationTeleX Control) - http://thesims.ea.com/teleport/vacation/MaxisVacationTeleX.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/patch/EARTPX.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/04c71c82c3467b7c9500/netzip/RdxIE601.cab
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/LOT/MaxisSuperstarTeleX.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {8629CFEB-C31A-4429-9BB0-8765A8A24FDA} (MaxisUnleashedLotTeleX Control) - http://thesims.ea.com/teleport/unleashed/LOT/MaxisUnleashedLotTeleX.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partners/daimlerchrysler/rrtstreetwise/install.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF459445-6D0A-4C9E-A6D2-62DE1F57BDB7}: NameServer = 205.188.146.145
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
 
I cant find NETSTATT.EXE. Which i got from here: http://windowsxp.mvps.org/ToolsQuit.htm
 

csk13

127 Posts

March 8th, 2005 19:00

Search your computer for a file named WINDOWSUSB. Also use a program like HijackThis and post your log on the Security and Virus Support forum. The experts there will help you find out what's wrong. You can also try what I did through HijackThis. Go to the place where you can see all your processes, (this can also be done through Ad-aware and some other antispyware programs) and kill any suspicious processes, one at a time. If killing one of them fixes the problem, then search your computer for the name of that process. For me, it was a process called WINDOWSUSB.exe. I would recommend creating a system repair point before you do that, just in case your computer messes up after deleting the files. HijackThis can be found at:

http://www.spychecker.com/program/hijackthis.html

For information about how to post a HijackThis log, look in the FAQ for the Security and Virus Support forum.

capierno

50 Posts

March 8th, 2005 22:00

Thanks for the help guys. I think i fixed it. I booted into safe mode and ran my McAffee there. It picked up 2 infected files, they were Trojans. It deleted them. Now my task Manager comes up. and everything seems to be normal.
 
If anything else goes wrong now i know where to come!:smileywink:

volcano11

2 Intern

 • 

28K Posts

March 9th, 2005 01:00

I don't know if your HijackThis log was run before or after you removed the trojans and I am not a HijackThis expert, but the O1 -Hosts listings in the log indicate that all antivirus programs that try to do updates or if you try to go the web sites for the software will be redirected to an IP address of 64.233.167.104.  I am not about to go to that web site to see what it is, but it looks very suspiceous to me.  I would recommed that you run HijackThis again and post the log to the Virus/Spyware Information and Removal forum where a HijackThis expert can look at it and make sure you got rid of all the bad stuff.

Steve

capierno

50 Posts

March 9th, 2005 09:00

Ok, yeah my praise was premature. When i restarted the computer, everything happened again. Any chance for the link to the Hijak This forurms?

volcano11

2 Intern

 • 

28K Posts

March 9th, 2005 16:00

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