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7 Posts
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18788
April 15th, 2015 18:00
4 Beeps error?
Hello all I need some help with my Laptop which sometimes randomly shuts down and then when I try turning it back on gives me a 4 beep error code which I understand to be some type of RAM failure. It happens at random and I want to fix it because I game a lot on the laptop and it gets annoying when it randomly shuts off. I have tried reinstalling the RAM and nothing has fixed it. This error doesn't happen at startup like on other posts but at random when I'm on the laptop. The laptop has 8 GB and a good processor and graphics card so I don't understand why this is happening. I recently updated some drivers because I thought that may be the issue but the only thing that fixed was the bsod's I was getting. Please help and I'm wondering if I need to buy new Ram
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DELL-Sujatha K
Community Manager
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3.3K Posts
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April 17th, 2015 23:00
Hi BaZuKa_RulZ
Click on the following link, select operating system and update BIOS & video driver:
http://dell.to/1OoYnlL
Also clean the air vents with a can of compressed air.
Let me know if this helps.
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
April 16th, 2015 03:00
Hi BaZuKa_RulZ,
Appreciate the step where you tried reseating the memory to resolve the issue.
I recommend you to run diagnostics on the hardware components of the system. To run diagnostics restart the system and at the Dell logo tap the F12 key every two seconds. This will start the One-time boot menu. Using arrow keys select ‘Diagnostics’ and hit enter. This will run diagnostics on the hardware components of the system which may take around 5 minutes. Please reply to this post in case of any error message.
Also provide the system model.
BaZuKa_RulZ
7 Posts
0
April 17th, 2015 13:00
No problems during the diagnostic tests and the model is Dell XPS L701X
BaZuKa_RulZ
7 Posts
0
April 18th, 2015 19:00
Thanks, I will notify you if I experience any errors.
BaZuKa_RulZ
7 Posts
0
May 2nd, 2015 13:00
No errors in 2 weeks, thanks!