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February 23rd, 2016 14:00

Advanced pattern test failed: real or fake problem?

[This topic is related to a previous topic, see http://en.community.dell.com/support-forums/laptop/f/3518/t/19637136

I have also replied to that topic.

Situation: I ran the Diagnostics Test on the Dell website at my laptop (Inspiron i7 5759). A program called ' SupportAssist'  does this.

Result of this test: the Advanced Pattern Test (memory) failed.

But is this a real problem, or a fake problem?

Do I have an actual (real) problem with my memory, or is there a bug in the SupportAssist?

(see also the topic I linked to for more details)

1 Message

February 26th, 2016 09:00

I have the same problem after running the Dell Checkup in Support Assist today 2/26/16.  Havent had any problem with the system and everything works fine.  ????

11 Posts

March 13th, 2016 07:00

It was a fake problem at my laptop. I have run several tests, and run the Support Assist again, and now everything is OK.

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