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27725

January 25th, 2012 03:00

Alienware m17x issue with screen changing random colours

Hi all,

I have been searching online for hours and not found any plausible results to my issue.

My AW m17x had 7% left and so I put it to charge. Prior to today, I turned it on last week and used it briefly to transfer pics from my camera to m HDD and all was working well.

I plugged in the cord to charge and turned the laptop on. When it finally booted to the Windows boot screen I briefly saw my desktop image and then it started changing colors - solid colors, blue, reen, red, white, yellow and back again. From here you can only turn the laptp off. You cannot ctrl-alt-del or see anything apart from these colors.

I left it to charge a bit and tried again, it lasted 1 minute before changing colors.

I then took the plug out and booted from battery and it was ok for about 5 mins and did it again.

I currently am typing this in safe mode with networking and am not having any issues - i have a feeling it is driver related, because when it did this the first time i rolled back my windows update install files and it worked fine. Up until now.

I also had a webpage in my iphone which has somehow now vanished about a workaround for this issue that has to do with the nvidia drivers/program, something. I was silly not to have saved this bookmark and now cannot find the response. Sadly, this was precisely the issue I was having.

I was just about going to set this up as my desktop replacement but can't now until this issue is resolved.

Any assistance would be greatly appreciated.

 

 

 

2 Posts

January 25th, 2012 03:00

I forgot to ad that when the screen starts to change color there is a crackly sound from somewhere inside and there is no sound on the laptop

11 Legend

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47K Posts

January 25th, 2012 12:00

Alienware Notebook post do not go on this board

* Go to the Alienware Club board
* On the right click Join Group
* When making a post
- The title should include the PC Model, Specific Issue
- The body should list your PC specifications and all the troubleshooting you have done

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