I have completed the uninstall/reinstall on my Dell Inspiron N4010 as per your instructions (I had to reinstall three time as my laptop locked up after opening the itunes). With that said I am still experiencing the grrrrrrrrrrrr. What next? Please advise. thanks for your response :)
Welcome to the Community. Plese add your system model, when posting on the forum. Try uninstalling the audio driver and reinstalling it. To uninstall click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Sound video and game controllers, right click on the audio driver, eg ( IDT High Definition Audio Codec ) and click on uninstall, once its removed install the latest version from the support site.
I'm actually having the same issue on my new XPS 8300. Happens intermittently in both Spotify and World of Warcraft. Sounds like the sound being output stutters briefly at a high rate. I also notice that when it happens in WoW, there's a bit of a performance stutter that accompanies it.
I keep an eye out for solutions to audio noises. I haven't seen one for your model yet about a grrrr kind of noise. I hate to say it but maybe you should contact Dell.
Yeah, I haven't had much luck finding incidents similar to mine until this particular thread. The issue seems to match mine and I figured if it was the same thing, knowing that it isn't tied specifically to laptop/desktop might help. Strength in numbers and all that. Thanks for the input, I'll probably follow the contacting Dell route myself.
Dell should be able to help if it is a hardware problem, but if software they will probably be clueless.
There are too many causes of audio glitches to list them all. I gathered a bunch of the old ones in the thread Choppy/Skipping Audio Workarounds, but I'm afraid it is no longer up to date.Tthe main tips there are to > turn off the wireless and see if that helps, and > run the laptop on ac power, not batteries, and > disable all power saving/management features. This includes Windows settings, graphics driver settings, Control Panel>IDT Audio Control Panel>Advanced power setting, etc.
Some additional causes are
> In some Latitudes, the Intel Matrix Storage Manager was causing noises. A new version fixed it.
> Someone with an XPS15 fixed it by removing Dell Support Center.
> XPS 1530 and XPS15 owners fixed by uninstalling or upgrading Intel Rapid Share driver.
> Some fixed their problem by disabling the Enhancements tab of the Speaker properties
Etc. So you see it's complicated trying to narrow it down. Another possibility is a bad driver or application causing excessive dpc latency. To check for it, install the DPC Latency Checker tool from http://www.thesycon.de/deu/latency_check.shtml
This is a small app that is very easy to install, run, and interpret. If you see red spikes on the graph that coincide with the audio glitches, then there is excessive dpc latency, which most frequently is caused by a poorly written driver (usually not the audio driver). The thesycon site gives an explanation of dpc latency and how to try to find a bad driver. You cannot always find the bad driver (if there is one) but here is the process:
To do diagnosis, unplug everything you can from the laptop that will still allow it to work, and disable any unnecessary features in the BIOS if any, and terminate any unnecessary processes (I personally do this by disabling unnecessary services as recommended by the Black Viper http://www.blackviper.com/category/guides/service-configurations/ however I do not recommend that anybody else do it that way). Finally disable all non-essentials in Device Manager (the sycon.com site lists which ones to not disable). At that point, if the noise has stopped, then the culprit was one of the things you disabled or disconnected, so start adding them back one group at a time until the noise returns, then zero in on the culprit. Or you can do it the reverse way and disable things one at a time, but it is faster the way I said. Either way, it is a process of elimination.
Gotta go to work now. Hope something here sheds some light.
transman4456
4 Posts
1
September 30th, 2011 14:00
Royan,
I have completed the uninstall/reinstall on my Dell Inspiron N4010 as per your instructions (I had to reinstall three time as my laptop locked up after opening the itunes). With that said I am still experiencing the grrrrrrrrrrrr. What next? Please advise. thanks for your response :)
transman4456
DELL-Royan S
4 Operator
•
3.8K Posts
0
September 30th, 2011 04:00
Hi Transman4456,
Welcome to the Community. Plese add your system model, when posting on the forum. Try uninstalling the audio driver and reinstalling it. To uninstall click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Sound video and game controllers, right click on the audio driver, eg ( IDT High Definition Audio Codec ) and click on uninstall, once its removed install the latest version from the support site.
support.dell.com
Thank you
Royan
digimicah
2 Posts
0
October 1st, 2011 19:00
I'm actually having the same issue on my new XPS 8300. Happens intermittently in both Spotify and World of Warcraft. Sounds like the sound being output stutters briefly at a high rate. I also notice that when it happens in WoW, there's a bit of a performance stutter that accompanies it.
transman4456
4 Posts
0
October 3rd, 2011 16:00
Is there a fix for our problem?
transman4456
4 Posts
0
October 3rd, 2011 19:00
Thx Jim, I just may do that!
Jim Coates
4 Operator
•
13.6K Posts
0
October 3rd, 2011 19:00
Try posting your question on the Desktop Audio Board for a better chance at getting an answer to your question.
(This is the Laptop Audio Board.)
I don't know anything about that desktop model, but if it has 8 cores make sure that all are enabled.
Jim Coates
4 Operator
•
13.6K Posts
0
October 3rd, 2011 19:00
I keep an eye out for solutions to audio noises. I haven't seen one for your model yet about a grrrr kind of noise. I hate to say it but maybe you should contact Dell.
digimicah
2 Posts
0
October 3rd, 2011 19:00
Yeah, I haven't had much luck finding incidents similar to mine until this particular thread. The issue seems to match mine and I figured if it was the same thing, knowing that it isn't tied specifically to laptop/desktop might help. Strength in numbers and all that. Thanks for the input, I'll probably follow the contacting Dell route myself.
Jim Coates
4 Operator
•
13.6K Posts
0
October 4th, 2011 06:00
Dell should be able to help if it is a hardware problem, but if software they will probably be clueless.
There are too many causes of audio glitches to list them all. I gathered a bunch of the old ones in the thread Choppy/Skipping Audio Workarounds, but I'm afraid it is no longer up to date.Tthe main tips there are to
> turn off the wireless and see if that helps, and
> run the laptop on ac power, not batteries, and
> disable all power saving/management features. This includes Windows settings, graphics driver settings, Control Panel>IDT Audio Control Panel>Advanced power setting, etc.
Some additional causes are
> In some Latitudes, the Intel Matrix Storage Manager was causing noises. A new version fixed it.
> Someone with an XPS15 fixed it by removing Dell Support Center.
> XPS 1530 and XPS15 owners fixed by uninstalling or upgrading Intel Rapid Share driver.
> Some fixed their problem by disabling the Enhancements tab of the Speaker properties
Etc. So you see it's complicated trying to narrow it down. Another possibility is a bad driver or application causing excessive dpc latency. To check for it, install the DPC Latency Checker tool from
http://www.thesycon.de/deu/latency_check.shtml
This is a small app that is very easy to install, run, and interpret. If you see red spikes on the graph that coincide with the audio glitches, then there is excessive dpc latency, which most frequently is caused by a poorly written driver (usually not the audio driver). The thesycon site gives an explanation of dpc latency and how to try to find a bad driver. You cannot always find the bad driver (if there is one) but here is the process:
To do diagnosis, unplug everything you can from the laptop that will still allow it to work, and disable any unnecessary features in the BIOS if any, and terminate any unnecessary processes (I personally do this by disabling unnecessary services as recommended by the Black Viper http://www.blackviper.com/category/guides/service-configurations/ however I do not recommend that anybody else do it that way). Finally disable all non-essentials in Device Manager (the sycon.com site lists which ones to not disable). At that point, if the noise has stopped, then the culprit was one of the things you disabled or disconnected, so start adding them back one group at a time until the noise returns, then zero in on the culprit. Or you can do it the reverse way and disable things one at a time, but it is faster the way I said. Either way, it is a process of elimination.
Gotta go to work now. Hope something here sheds some light.