Backlit keyboard doesn't work.

Question

I have a vostro v131 and the backlit keyboard stopped working. It still works as a regular keyboard. I heard some rattling so I removed the keyboard and the black tip on the little orange cable (which I think is the thing that connects the LEDs to the motherboard) was broken off. Is there any way to get the keyboard replaced? The laptop is still under warranty,

Bay Wolf · Answer

Since it is still under warranty, call Dell to have it replaced.

Locked Topics – Laptops General

Was this post helpful?