Unsolved

This post is more than 5 years old

10 Posts

1062

March 7th, 2017 19:00

Battery issues

I have an Inspiron 5537 and the original battery recently completely died on me. The AC adapter will power on the computer, though. I bought a new battery for the laptop, and the battery light will light up saying that it is detected, but the battery icon will say something like, "78% charged" and "01 minutes until fully charged" without even charging. Furthermore, as soon as I unplug the adapter, the laptop shuts off as though the battery isn't working. Does anyone know what could be the problem and how to fix this? I'm desperate!

10 Posts

March 8th, 2017 17:00

Anyone?

Moderator

 • 

17.9K Posts

 • 

69K Points

March 9th, 2017 06:00

mdiada,

Update the bios on the computer. Click the link below for troubleshooting and resolving battery issues on your notebook.

How to Resolve Battery and AC Adapter Issues on Your Dell Portable Computer

10 Posts

March 9th, 2017 10:00

Thank you, but I've already updated the BIOS and nothing has changed.

No Events found!

Top