Batteries can fail at any time depending on use. One year warranty is a good one that covers defects not wear. If you don't need the mobility and use the laptop as a desktop replacement, remove the battery and always use the adapter alone. That works on most of today's computers. You have to remember to shutdown properly same as you would with a desktop. If you do replace the battery it should be a genuine Dell replacement battery.
Remember that batteries must be used and recharged regularly for longer life. Never using a battery makes it fail sooner.
I opened the Dell Latitude E5420 box yesterday which was purchased in dec 2011. but the new battery is not getting charged. it says end of the usable life. how is this possible??. its brand new just opened Yesterday for the first use.
Mary G
4 Operator
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20.1K Posts
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February 10th, 2015 07:00
Batteries can fail at any time depending on use. One year warranty is a good one that covers defects not wear. If you don't need the mobility and use the laptop as a desktop replacement, remove the battery and always use the adapter alone. That works on most of today's computers. You have to remember to shutdown properly same as you would with a desktop. If you do replace the battery it should be a genuine Dell replacement battery.
Remember that batteries must be used and recharged regularly for longer life. Never using a battery makes it fail sooner.
robert p
4 Operator
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9.4K Posts
0
February 10th, 2015 07:00
Hi 0828019322,
Thanks for posting on the Forum. Here is some information regarding batteries and how long they last.
Some customers have reported that batteries can be purchased for a lower price through companies like Discount Electronics.
Regards,
Robert
hfbatliwala
1 Message
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September 24th, 2015 00:00
I opened the Dell Latitude E5420 box yesterday which was purchased in dec 2011. but the new battery is not getting charged. it says end of the usable life. how is this possible??. its brand new just opened Yesterday for the first use.