Browse Community
Help
Sign In
Unsolved
This post is more than 5 years old
lvtodd
1 Message
1
6781
June 18th, 2016 11:00
is there a jumper to reset bois back to factor default don't have master password
Responses(2)
Solutions(0)
ejn63
11 Legend
•
87.5K Posts
321.3K Points
0
June 22nd, 2016 06:00
There is no jumper to clear a notebook CMOS password. You must call Dell by voice phone and be prepared to verify your ownership details. You'll also need a credit card unless the system is under warranty - the call is not free out of warranty.
DELL-Akshatha M
2 Intern
1.2K Posts
Hi LVTODD,
Thank you for writing to Dell Community Forum.
Please check the below link for instructions:
http://dell.to/28OiHVU
Please private message us the service tag of the system along with your email id if you have any other query.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Dell Support Resources
View All
0 events found
Top
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
June 22nd, 2016 06:00
There is no jumper to clear a notebook CMOS password. You must call Dell by voice phone and be prepared to verify your ownership details. You'll also need a credit card unless the system is under warranty - the call is not free out of warranty.
DELL-Akshatha M
2 Intern
•
1.2K Posts
0
June 22nd, 2016 06:00
Hi LVTODD,
Thank you for writing to Dell Community Forum.
Please check the below link for instructions:
http://dell.to/28OiHVU
Please private message us the service tag of the system along with your email id if you have any other query.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).