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Kanf1292
2 Posts
0
93321
April 19th, 2012 21:00
Last week a small horizontal appeared on my laptop screen and has not gone away. it appears from at start up and and stays there.
Responses(3)
DELL-Royan S
4 Operator
•
3.8K Posts
April 20th, 2012 00:00
Hi,
Welcome to the Community. Try connecting an external monitor to the system to check if you see that line. I also suggest you boot to safe mode, by pressing the F8 key at the Dell Logo on startup, and check if it appears in safe mode as well.
Thank you
Royan
April 20th, 2012 14:00
HI,
It still should up in safe mode but not on the external monitor
ejn63
9 Legend
87.5K Posts
April 21st, 2012 13:00
You'll need to replace the screen.
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DELL-Royan S
4 Operator
•
3.8K Posts
0
April 20th, 2012 00:00
Hi,
Welcome to the Community. Try connecting an external monitor to the system to check if you see that line. I also suggest you boot to safe mode, by pressing the F8 key at the Dell Logo on startup, and check if it appears in safe mode as well.
Thank you
Royan
Kanf1292
2 Posts
0
April 20th, 2012 14:00
HI,
It still should up in safe mode but not on the external monitor
ejn63
9 Legend
•
87.5K Posts
0
April 21st, 2012 13:00
You'll need to replace the screen.