Can you please try connecting an external monitor and check if it projects display.
Try the following steps post the above troubleshooting.
Shut down system. Hold the fn key on keyboard and turn on the system which should initiate diagnostics by default. Once the test starts just leave the machine for about 10-15 minutes and observe if it emits any beeps, and count the sequence, if possible please try to record and send it across via PM. During beeps observe if you see any faint display.
Thank you for the advice. I tried that and there was nothing.
I did fix the computer. When it was booting I pressed all the F keys and it gave me the option to restore. It keep all my files, I just had to load chrome, MS Office and a few other programs. Not that big of a deal. I thought there was a way to restore and keep everything. Guess not. Thanks again for trying to help!
DELL-Hemalatha
4 Operator
•
2.8K Posts
0
April 2nd, 2015 12:00
Hello Phillip,
Can you please try connecting an external monitor and check if it projects display.
Try the following steps post the above troubleshooting.
Shut down system. Hold the fn key on keyboard and turn on the system which should initiate diagnostics by default. Once the test starts just leave the machine for about 10-15 minutes and observe if it emits any beeps, and count the sequence, if possible please try to record and send it across via PM. During beeps observe if you see any faint display.
Regards
PhillipsFam
4 Posts
0
April 2nd, 2015 18:00
Thank you for the advice. I tried that and there was nothing.
I did fix the computer. When it was booting I pressed all the F keys and it gave me the option to restore. It keep all my files, I just had to load chrome, MS Office and a few other programs. Not that big of a deal. I thought there was a way to restore and keep everything. Guess not. Thanks again for trying to help!
DELL-Hemalatha
4 Operator
•
2.8K Posts
0
April 2nd, 2015 23:00
Hi,
Glad that its working now.
Have a good one.
Regards