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3983
August 10th, 2014 11:00
Boot problems.
I'm not sure I'm posting in this in the right place, but here goes.
Ive got a brand new Dell xps14 here (2 day out of the box). I've used it very little, not more than changing the desktop wall paper and installing google chrome.
Today, when I went to start up my computer, the dell logo flashed for a moment and then it said:
Checking media [fail]
Checking media [fail]
No boot device found. Press ant key to reboot the machine.
So I entered the bios (F12: boot options was greyed out) , went to UEFI BOOT to discover windows boot manager was not there.
So, whats going on here?
I've had this computer for 2 days, hardly have had a chance to use it due to my busy schedule, and its already messed up.
This is not what I was expecting from this product at all.
zwer4e
22 Posts
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August 10th, 2014 17:00
Either the SSD/HDD failed or windows 8 messed up. Either can last years or fail within days, no surprise. You can ask for exchange or have it serviced by Dell either way contact Dell
mek007
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August 10th, 2014 17:00
ejn63
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August 10th, 2014 17:00
Did you change the boot options (such as from UEFI to Legacy)?
If so, change that back. If not, it's probably best to call Dell and have the system exchanged. There's little sense in troubleshooting or repairing a brand new system.
bkoch18
2 Posts
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August 10th, 2014 20:00
Talked with some IT friends of mine that build computers and we can to the same conclusion, thanks for a second opinion.