Unsolved
This post is more than 5 years old
1 Message
0
6270
June 27th, 2015 06:00
BSOD- DISPLAY DRIVER
Hi . I have dell inspiron and I'm getting BSOD recently
I searched alot on the internet but I couldn't find a solution I tried to uninstall the driver and remove every single file that is related to it and install it again with the latest version but the BSOD appeared again :/
Dell inspiron 1564
Core i3
Ati Radeion HD 5400
Ram : 4GB
SO PLEASE I NEED YOUR HELP
This is an image of the BSOD : http://i.imgur.com/yTrXIwD.jpg
No Events found!
DELL-Terry B
4 Operator
•
3.5K Posts
0
June 29th, 2015 09:00
This system has Intel HD graphics as the primary GPU, and the AMD 4330 chip for discreet graphics. Assuming that this isn’t an issue where Windows has been corrupted and needs to be reinstalled or that the AMD chip is defective, reinstalling the video drivers as you mentioned is the correct thing to try.
Since your system is a twin GPU system though you have to make sure there are no problems with either driver. You didn’t mention the Intel HD graphics driver in your post so I suggest uninstalling both the intel and AMD driver, then reinstalling the intel driver first, followed by the AMD driver.
If reinstalling both drivers fails to help, I would likely suggest reinstalling windows first before looking into having a service to replace the GPUs.
TB