Unsolved
This post is more than 5 years old
1 Message
0
1316
November 5th, 2016 12:00
Capslock LED not working properly causing beeps always.
I have got a problem with the malfunctioning of LED of Caps Lock Key on my INSPIRON 15R. The Caps Lock Key LED isn't getting flashed whenever it's turned ON even though the Key is functioning properly. And whenever this problem comes, 5 beeps come continuously with a small pause. But this problem doesn't come every time I turn the Caps Lock ON. Sometimes the LED functions properly which doesn't lead to those beeps.
Help me.
No Events found!
DELL-Rishi
6 Operator
•
2K Posts
0
November 5th, 2016 17:00
Hi THISISSANU,
What is the exact system model?
The 5 beeps is a CMOS battery failure indicator - see this chart - http://dell.to/1IuETMX
Update the BIOS - http://dell.to/1n3X2po - enter the service tag and download the BIOS, update and restart the machine and check.
Download the service manual from the above link and reseat the CMOS battery and check.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.