Samjith,

Try THIS

Rick

I tried the microsoft link provided by you , but still it says like this .

"We detected some problems with your system and were able to successfully apply the fixes . However , our verification shows that the problem still exists"

Kindly Help me out on this issue.

Regards,

Samjith

Samjith,

If that didn't work, then try this.

How to Fix Error Code 39 with DVD or CD-ROM drive in Windows XP/Vista

Rick

Thanks for your help. It worked after re-installing cd/dvd rom driver

samjith,

GREAT JOB! :emotion-21: Glad you got it working. Thanks for posting back.

Take care,

Rick