CMOS/BIOS PASSWORD?

Question

Hi Everyone, Need a little help, I have a studio 1737,my boys had spilled a glass of milk into it. when i took it apart,cleaned it,i replaced the key board.everything went fine. one thing is i had taken out the cmos/bios battery,and now i have a phoenixBIOS set up utility pasword.i didnt set a bios password. is there a master code?are there jumpers to short circut and if so where?  i tried removing the battery again...same thing?   i was gonna reinstall the os so disc is in drive and wont eject or i d try to update the bios. tried to do it from usb .......no luck,have even tried some software from usb......no luck.i had a toshiba that i had to short jumpers on cause it mysteriously got a bios password...i later found out that it and many other toshibas have a bios problem that cause the bios utility to set a password.and so toshiba has come up with a fix for those.....don t know if this is a similar problem? any and all help is appreciated ..thank you..

ejn63 · Accepted Answer

This means the real-time clock chip is  bad - that requires a clock chip replacement (assuming it's the chip and not the board that's bad). It's a solder-required repair - figure on paying about $150 to have the repair done properly (or replacing the mainboard, which is the other option).

SELLIT27 · Answer

thank you very much for the reply.i am the original owner,however out of warranty.surely dell doesnt want me to pay them for a code,to a laptop i had purchased from them, that as i read on,is calculated by your service tag,and only takes the time to punch my service tag in???WOW, thats a scam!   it so happens that i have similar software,however when i enter my service tag and hit enter it tells me that there is no bios string,and it needs to end in something like   -595B  OR -D53B????   is this end code for a certain laptop???and if so would anyone know the code for a studio 1737?? thanks again

ejn63 · Answer

You will need to call Dell, and verify your ownership of the system.   If the system is out of warranty, there is a charge for the call.

ejn63 · Answer

The code is system - specific.  Only Dell can provide it - and yes, as with all other computer companies these days (even Apple), once the warranty ends, support is pay per call.

Common Danger · Answer

However if your out of warranty there is a change to answer your support question on the bios problem.

With Dell you can enter your service tag once you have it and buy more support on their site if you feel the urge or need

I would suggest you go to the support page under drivers and find the drivers download I seem to remember an issue concerning an issue on this and a patch for this.

You don’t need a service tag select your model to download drivers and updates

SELLIT27 · Answer

thank you very much, for the very quick answer.  figures..that d be my luck at work.  could i ask one more favor? i could use any info, including pics,on how to identify and locate said chip...thanks again everyone..you re great!

SELLIT27 · Answer

Thanks for all of your help! i was actually able to generate a code,actually it was a series of codes and one worked!how ever i m getting an error code :2000-0411      clock generator not detected???? any ideas?  thanks again everyone!!

powhatanwes · Answer

Is there anyway i could get your codes too?  I am having the same problem. You can contact me by my user name at  hot   mail   dot   com  thanks so much.

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CMOS/BIOS PASSWORD?

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