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13608
September 24th, 2012 18:00
Consider replacing your battery message
I purchased a XPS L702X at the end of July this year, it is almost always plugged into the wall outlet, but now I'm receiving a mesaage "there is a problem with your battery, consider replacing"
Can anyone tell me how I can remedy this problem, I'm out of "express warrenty" and I cant see anywhere on the site where I can contact Dell unless I pay for it, which I'm loath to do on an almost new purchase.
Thanks.
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Marples
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September 24th, 2012 20:00
Thank you for replying, I just updated the BIOS, with no difference in the battery situation. The battery shouldn't need replacing since it's only a few months old, and the machine is almost never on battery, however, if it's faulty, and does need replacing, any idea how I would go about this through warranty?