Constant Crashes

Question

I have a Dell Inspiron 1525 I bought in 2008.  I've been working at home lately since my wife just gave birth so I've been using the computer alot more.  My laptop has been crashing on average 3 times a day.  By crash I mean the screen just goes black and the computer shuts down.  Occasionally upon restart it will say there is a problem with my WLAN card, but most often there is no message at all.  I used Malwarebytes, Adaware, Prevx,  Avast, and the Windows Memory Diagnostic Tool to try to find the problem but nothing worked.  In frustration I saved all my personal data to an external hard drive and used the factory restart option. I assumed that stripping down the computer to its out of the box worth would fix the problem, but it did not.  I reset the computer this morning and since then the computer has crashed twice while I was trying to reinstall programs on it.  And once the screen froze while I was running Malwarebytes and I had to restart the computer to get it working again. I'm honestly at my wits end.  I need the computer for work and have lost an entire day of productivity trying to fix this.  Does anyone have an idea what is wrong with it?  Is it just that Dell computers only have a shelf life of three years?   Should I just scrap it and buy a new computer. Please help!

Bay Wolf · Answer

First off - Congratulations on your addition to the family! It sounds like it may be one of two things. The system is overheating The hard drive is going To rule out the system overheating, use a can of compressed air and blow it into the exhaust area of your fan. If that doesn't fix the issue, then run Dell's diagnostics and report back any errors that show up. How to run Dell's Diagnostics

Sqishy · Answer

When it shuts down does it slowly shut down as in normal Windows shutdown or is it going off straight away? when it restarts does it come up with the options to safre boot or boot normally etc?

Kafka Dreams · Answer

When it shuts down the screen goes black and the power shuts off about a second later. It reboots normally without entering safe mode.

I blew air into the fan to no effect.

I attempted to run the diagnostic three times and every time the computer crashed halfway through.

Is there anything I can do?

Sqishy · Answer

Maybe trying reseating all RAM not sue might have one under keyboard, one at back.

Locked Topics – Laptops General

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