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February 7th, 2015 07:00
Cursor Jump - Using Google Documents
I have an old Inspiron N5010. Still work great on everything but Google documents. When using the touch pad, if you click on for example line three, the cursor jumps down to line five. I have to use the arrow keys to get it the location I want to edit.
Is there an update out there to fix this? The touch pad and mouse work fine in all other applications. ie Word, Excel, PowerPoint
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DELL-Ravi Ch
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7.1K Posts
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February 7th, 2015 20:00
Hi birdk9,
Cursor problems are often caused by zoom settings that aren't 100%. Use Ctrl + 0 to reset the zoom on the document, then try refreshing the page.
Additionally, browser extensions can sometimes cause unexpected issues in Google Docs. Try disabling all extensions, checking to see if that improves Docs performance, and if so then try disabling/re-enabling selectively to find out which extension is causing the issue.