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November 29th, 2004 12:00

D640 and Bios A10

Recently my laptop seemed slow and after checking the performance tab in task manager I found the CPU utilisation to be spiking at 35% every 2 seconds continuously. Hence the slow
performance. Note the slow down occours only if the network cable is unplugged...
Using TaskInfo2003 I discovered that the proces using my cpu is "DPC Time Place Holder" and I think it's something related to acpi power management.
My Bios is version A10.
Any problem with this bios version ?
 
Thanx

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3.2K Posts

November 29th, 2004 13:00

I think you are on the wrong forum site. Dell has never made a D640, They did make a C640 and they still make a D600 but no D640, or at least not yet.

As to your problem it sounds like the system has a virus or some type of hijack or a Trojan horse.

Do a google search for the program and see what it is related to.

A10 works fine on all the C640s I have but if you have a D640 I have no idea what version BIOS you should use.

November 29th, 2004 15:00

Sorry for the typos, I mean C640.
I've alread scanned my hard disk with three different anti-virus and with ad-aware but it seam clean.
I've also read some post on google and the high cpu usage of the process "DCP Time Place Holder" seem to be related to ACPI bios configuration...
 

November 30th, 2004 08:00

After some investigation I found that the problem is related to the NIC interface. If I disable the NIC the weird cpu usage disappear...
I've already updated the driver of the NIC (3COM 3C920 Integrated) to last version (4.26.0.0) but when the network cable is unplugged the cpu usage spikes.

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3.2K Posts

November 30th, 2004 11:00

I really think you are infected with something and when this something loses a network connection it is trying to reestablish the connection and uses lots of CPU cycles doing it.

November 30th, 2004 12:00

No the problem is not a Virus...
I found a solution reading the "Latitute-Network" forum:
If I turn off the "software cable detect" in the configure network adapter advanced
options, the abnormal cpu usage stop. It's the nic driver that is bugged, and with the cable unplugged causes high cpu usage...
 
Thanx!!

2 Intern

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3.2K Posts

November 30th, 2004 13:00

The reason I suggested a infection is because my C640 and i8200 do not do that when I am connect wirelessly and I have no cable connected to the NIC. To my knowledge I have never changed that setting you posted.

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