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October 4th, 2012 13:00
D830 GPU problems
I think this is GPU problem but:
When I boot my laptop, display light up but black screen.
I tried to connect external display via VGA, but no luck, no any screen.
And then I disassemble my laptop, unplug internal display, and boot only with external LCD.
And I was surprised, I got a normal screen and everything works fine.
So my question is, Why I don't have any screen on (internal and external) displays if internal LCD is connected.
If it were a faulty GPU then I do not see screen on external monitor, yes?
I also tried to change the inner monitors with other, but no luck, so its not inner monitor problem.
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Senthil S
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October 4th, 2012 19:00
Hi Nojus,
So far this looks like there is a problem with the LCD screen. However, I request you to send a private message with your system service tag, as I need to check a few more details. In order to send a private message, please accept my friend request, click on my user name and click start conversation.
Please do reply for further assistance.