Unsolved
This post is more than 5 years old
8 Posts
0
4611
December 23rd, 2003 17:00
Dark screen
Hello,
I recently bought Inspiron 5100, and from the first day I have a problem with dark screen.
Problem is next:1)when I set power management to turn off monitor after a while-without turning hard disc, on response from keyboard or mouse, screen is not going back to normal, it backs to very dark version. Before turning off the monitor, screen saver is on. This is happening on batteries and power source. But confusing is that this is case not every time, I can say from 10 times this happens 7-8 times.
2) When I turn on computer while working on batteries, welcome screen is dark (the same as above), but after finishing with welcome screen, desktop shows up in normal.
I really hope that somebody can help me with this,
All the best
Rollie_R
2 Intern
•
2.2K Posts
0
December 23rd, 2003 19:00
mandrack,
Thank you for using the Dell Community Forum.
Attach an external monitor to the VGA port on the back of the system. Then using the Fn-F8 key combination, toggle the video signal to the external monitor and see if the display is good on the external monitor. Check if the same problem appears on the external monitor. If you have an intermittent problem, then you need to use this configuration until the problem appears. Most problems that appear on the LCD, and not on the external monitor will mean the replacement of the LCD.
If the LCD remains dark, while the external monitor works correctly, then the backlight on the LCD may have failed, and you should contact Technical Support.