Unsolved

This post is more than 5 years old

6 Posts

16038

December 6th, 2013 17:00

Dell Backup and Recovery error???

i just factory reset my dell inspiron 3521 windows 8 and when i tried downloading dell backup and recovery i get this error?

7 Technologist

 • 

7.1K Posts

December 6th, 2013 23:00

Hi lepe1994,

Either the recovery partition is deleted or Integration between Windows startup repair screen and Dell Factory image is corrupted that is the reason you are not able to use the PC restore option.

Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check what can be done. To send a private message, click on my name and send private message.

April 12th, 2015 12:00

Hi Dear,

I accidentally formatted my computer.


How do I restore factory settings, with all disks, including the recovery?

Thank you for yor attention and have a nice week and God bless you.

My computer is a Dell XPS 12 9Q33 and my e-mail is daniel.

Top