9 Legend

 • 

87.5K Posts

November 8th, 2014 10:00

Your hard drive has failed -- it's very possible the system is having trouble loading the video drivers from the portion of the drive that's unreadable.

Replace the drive and do a full reload - that should take care of everything.

November 8th, 2014 20:00

Thank you,

currently i'm not in a position to reach dell service center.

so if i install the video drivers at some other location(like partition other than windows) will that work for few days?

November 8th, 2014 22:00

Or if completely format the hard disk and again install the OS, will it help?

9 Legend

 • 

87.5K Posts

November 9th, 2014 03:00

Run a chkdsk /f on the drive (open a command prompt with admin access and type chkdsk c: /f, and then restart the system).  That may get it working temporarily.

I wouldn't bother with a full restore of the system until the drive is replaced.

November 9th, 2014 08:00

Thanks a lot...

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