Thank you for reaching out to us here, we request you to check if the webcam is detected under device manager. We also request you to try using the webcam with another application like Skype and let us know of the outcome. Please share the service tag of the system on a private message by accepting the friend request that we have sent. The private message option will be located towards the upper right hand side of the page.
Dell-MohanG
184 Posts
0
June 28th, 2015 04:00
Hi Joel,
Thank you for reaching out to us here, we request you to check if the webcam is detected under device manager. We also request you to try using the webcam with another application like Skype and let us know of the outcome. Please share the service tag of the system on a private message by accepting the friend request that we have sent. The private message option will be located towards the upper right hand side of the page.