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November 4th, 2016 19:00

Dell System Detect (cannot start application)

I have had DSD on my laptop in the past. Recently I tried to use it and got the message "Cannot start application - application cannot be started. Contact the application vendor."  I noticed that it was  still in programs list and I tried to uninstall it, but nothing happened when I tried to uninstall it... nothing; like it was a ghost.

I have gone through the files on my computer and I couldn't find any files related to DSD. I also found out it is somehow on my automatic start up programs list even though it has no apparent files.

So I tried to reinstall DSD and while trying to install, I received the message "Cannot start application - application cannot be started. Contact the application vendor."

I highlighted what I think to be the culprit; Any suggested actions?

Details -

PLATFORM VERSION INFO
 Windows    : 6.1.7601.65536 (Win32NT)
 Common Language Runtime  : 4.0.30319.42000
 System.Deployment.dll   : 4.6.1055.0 built by: NETFXREL2
 clr.dll    : 4.6.1076.0 built by: NETFXREL3STAGE
 dfdll.dll    : 4.6.1055.0 built by: NETFXREL2
 dfshim.dll    : 4.0.41209.0 (Main.041209-0000)

SOURCES
 Deployment url   : downloads.dell.com/.../dellsystemdetectlauncher.application
      Server  : Microsoft-IIS/8.5
      X-Powered-By : ASP.NET
 Deployment Provider url  : downloads.dell.com/.../dellsystemdetect.application
      Server  : Microsoft-IIS/8.5
      X-Powered-By : ASP.NET
 Application url   : downloads.dell.com/.../DellSystemDetect.exe.manifest
      Server  : Microsoft-IIS/8.5
      X-Powered-By : ASP.NET

IDENTITIES
 Deployment Identity  : DellSystemDetect.application, Version=7.11.0.6, Culture=neutral, PublicKeyToken=6d0a76327dca4869, processorArchitecture=msil
 Application Identity  : DellSystemDetect.exe, Version=7.11.0.6, Culture=neutral, PublicKeyToken=6d0a76327dca4869, processorArchitecture=msil, type=win32

APPLICATION SUMMARY
 * Installable application.
 * Trust url parameter is set.
ERROR SUMMARY
 Below is a summary of the errors, details of these errors are listed later in the log.
 * Activation of downloads.dell.com/.../dellsystemdetectlauncher.application resulted in exception. Following failure messages were detected:
  + The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
 No transaction error was detected.

WARNINGS
 There were no warnings during this operation.

OPERATION PROGRESS STATUS
 * [2016-11-05 11:28:38] : Activation of downloads.dell.com/.../dellsystemdetectlauncher.application has started.
 * [2016-11-05 11:28:39] : Processing of deployment manifest has successfully completed.
 * [2016-11-05 11:28:39] : Installation of the application has started.
 * [2016-11-05 11:28:39] : Processing of application manifest has successfully completed.
 * [2016-11-05 11:28:41] : Found compatible runtime version 2.0.50727.

ERROR DETAILS
 Following errors were detected during this operation.
 * [2016-11-05 11:28:43] System.Runtime.InteropServices.COMException
  - The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)
  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.NativeMethods.IClrRuntimeInfo.GetProcAddress(String procName)
   at System.Deployment.Application.NativeMethods.GetAssemblyCacheInterface(String CLRVersionString, Boolean FetchRuntimeHost, CCorRuntimeHost& RuntimeHost)
   at System.Deployment.Application.PlatformDetector.VerifyPlatformDependencies(AssemblyManifest appManifest, AssemblyManifest deployManifest, String tempDir)
   at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
   at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
 No transaction information is available.

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