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3 Posts
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34682
August 8th, 2015 07:00
Dell XPS 13 2015 - Resolution Issues with Java and Flash Applications
I am having issues with the Resolution on Java and Flash Applications. Or any software program using Java or Flash. In fact, when I go to the Java website and run a test, it also occurs. I had a Java Expert troubleshoot the laptop and he could not find anything, indicating it was a resolution issues. Several of the Dell tools built in to the laptop also have this resolution issue.
What happens is the Java applications squeeze into a teeny tiny size - if looking at the Dell XPS 13 Screen, the Java windows would take up 2" by 2" in size on the screen - and the font would appear smaller than this. Please see the image below:
As you can see the main page is normal - but the Flash based Game squeeze to the top corner.
I contacted Dell support and they were unable to find a solution.
Any advice would be welcome at this point. Many of the programs I use for work are Java based, and if I am unable to work on this laptop it's pretty much useless.


STARALONE
1 Message
0
August 19th, 2015 01:00
I have exactly the same problem and was unable to solve that question.
I decide to return my xps 13 and got refunded by seller...
It's just incredible to notice that dell sells a computer not compatible with a 3 billion devices software...
willokeays
3 Posts
0
August 19th, 2015 06:00
Yes. Returned mine to Amazon as defective. Used the funds to update my Samsung and am much happier.