September 15th, 2005 14:00

Sorry some more information would probably be useful:
 
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System Information
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Time of this report: 9/15/2005, 11:32:41
       Machine name: LONLT-R10065
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Latitude D800                  
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
          Processor: Intel(R) Pentium(R) M processor 1700MHz, ~800MHz
             Memory: 2048MB RAM
          Page File: 340MB used, 3603MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode
 
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DxDiag Notes
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  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.
 
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Display Devices
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        Card name: NVIDIA GeForce FX Go5650
     Manufacturer: NVIDIA
        Chip type: GeForce FX Go5650
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_031B&SUBSYS_019C1028&REV_A1
   Display Memory: n/a
     Current Mode: 1920 x 1200 (32 bit) (60Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.7811 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
 Driver Date/Size: 7/6/2005 19:52:00, 3912192 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 7/6/2005 19:52:00, 3208960 bytes
Device Identifier: {D7B71E3E-405B-11CF-1B6D-962100C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x031B
        SubSys ID: 0x019C1028
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Not Available
       D3D Status: Not Available
       AGP Status: Not Available

2 Intern

 • 

1.5K Posts

September 15th, 2005 15:00

You must have read THIS (post about 3d problems with latest Dell Drivers)

I am still using the 6.14.10.6742 Drivers, but I know nothing about "direct3D Acceleration"
or "direct3D Acceleration...".

I never cease to be amazed by the quality and features (transparency and zoom effects,
etc., not to mention the ability to run resoloution down as far as
960x600 with No Distortion) of this Display
and believe in "if it ain't broke..."

September 15th, 2005 18:00

I agree with if it aint broke.... So the question then is not that it is broke how do I go about fixing the problem. The only response i've seen on the forum where someone has sucessfully resolved this problem came from a reinstallation of the entire OS. Not something I am able to do while i'm on the road.

So is it worth downgrading to the versions of the driver you are using? Can i get hold of the .6742 version of the nVidia driver?

I also have bias revision A09. Can this be downgraded to A04?

Some direction would be appreciated.

Jamie

2 Intern

 • 

1.5K Posts

September 15th, 2005 19:00

Jamie,

{HERE} is a link to Dell Downloads for the ...6742, A04 as well as the ...4581, A03 that came before it.

Should be a lot easier to try than a OS Format/install.

When you install a new driver, Windows usually saves the old one, accessible in Device Manager,
so you might first check and see if you can't just "Roll-Back" your Video Driver to the
previous version. To try that, open Display Properties, setup tab, Advanced, General, Properties,
Driver and Roll Back Driver.

When you say "...I also have bias revision A09. Can this be downgraded to A04?"

Do you mean System BIOS? Latest D800 BIOS is A13, some have reported disaster with the
Windows Flash of that, so only try that in DOS and if you are certain of what you are doing!

Not sure why you would want to roll your BIOS back, but that can also be done as a DOS Force Flash.

If you are thinking of a Video Card firmware flash, I know absolutely nothing about that.

Art

September 16th, 2005 05:00

OK Well I've tried uninstalling and reinstalling the driver version you mentioned and it hasn't changed the problem at all. It appears to from my research that something within the Dell Drivers much somehow disable Direct3D support once installed - I have no idea how it does this though.

I'm not sure where to go from here. I certainly can't reinstall the OS. I don't have the disks with me for starters and I can't afford to lose the work-specific applications I have installed at the moment. I've tried contacting Dell support but they haven't responded yet.

Jamie
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