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June 28th, 2004 12:00

display error

i have a d800

the display is fuzzy, and i recieved an error on first boot

if i try to change the display res - then i get a blue screen and it reboots

pls help

Roofus

Message Edited by roofusstuntbum on 06-29-2004 02:35 AM

2 Intern

 • 

563 Posts

June 28th, 2004 18:00

Hello roofusstuntburn,

Welcome to the Dell Community Forum,

Is there a way that you could post the error message that you're receiving ? Also posting the Operating System that you have installed and any newly installed software or hardware If any, maybe helpful.

  Thanks,

 

June 29th, 2004 06:00

Hi mike,

the blue screen is too quick to capture

i am running xp

no new hardware or software has been installed

2 Intern

 • 

563 Posts

June 29th, 2004 11:00

Hello roofusstuntbum,

Boot to safe mode by tapping F8 several times during start up, choose safe mode. Go to Add or Remove programs and remove your display driver.(note :which Nvidia video driver is installed) You'll have to download and install the latest driver from your support page under downloads.Hope that this helps.

Thanks,

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