This post is more than 5 years old

3 Posts

9649

May 12th, 2015 14:00

Display not working

Hello,

I have an dell studio 1558, i7 generation. 

Today after some online browsing and a bit of gaming the machine started to be slower and stop the things i was doing for several seconds to tell me that the display driver has stopped and recovered. I kinda torture my computer since it was not restarted and i worked in Maya and Photoshop so naturally i decided that a restart would refresh it. That did not help but instead i noticed some white squares around the dell logo at the start of the machine. Moreover while gaming there was some weird multicolored lines around the display and i alt + tabbed the game so i can close it.

After that the display became on diagonal lines which were white,grey, darker grey and again white, a few minutes later the system restarted itself and the display was just black. I heard the fan working but i didnt even see the dell logo.

I tried several things.

D + power button and it showed that the display is working.

I cleaned the whole system including the fan and every plastic part possible from fine dust.

I connected the system to an external monitor via HDMI cable and VGA.

When connected to external monitor it showed the standard windows 7 screen that the windows did not shut down properly and do i want to go to safe mode. Therefore i let it to start normally and here is a picture of the mistake i received.


Please let me know if i can do something for my system.

9 Legend

 • 

87.5K Posts

May 12th, 2015 16:00

The video chip is failing - you will need to replace the system board.

3 Posts

May 13th, 2015 05:00

Thank you very much for the answer.

Since I am not very pro with this i checked different websites for new motherboard.

Can you tell me is this one going to work with i7 at 1.6

Because i noticed there is diferrence for the i3, i5 ,i7 models.

www.aliexpress.com/.../1587518525.html

9 Legend

 • 

87.5K Posts

May 13th, 2015 05:00

All of these have the same processor support - the video is where they differ.  There are Intel-only and AMD video versions -- it sounds like you need the AMD version, so verify that's what you're buying.

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