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3 Posts
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11690
January 30th, 2004 03:00
DV output (firewire?) problem when editing video
I've been editing movies in Windows Movie Maker and Adobe Premiere using the built in IEEE 1394 (firewire) port on my Inspiron 5150 to inport and export DV footage from my miniDV camera. I have recently experienced trouble exporting this footage. Essentially, frames dropout during export, as if my computer were not fast enough, or some bottleneck effect were occuring at some stage, resulting in a jerky video that is missing frames. My projects are simple and my computer otherwise functioning properly. I have done much more demanding video work on slower laptops without any problem. Has anyone else experienced this or have any suggestions? I have tried different cables, cameras, editing software and even another firewire card, so I'm sure the problem is with my machine and not a peripheral, but I don't think it's a software or hardware problem as my computer is pretty clean and completely up-to-date (drivers, etc.).
Thanks,
Rob
Jamesjr2
36 Posts
0
January 30th, 2004 03:00
Jamesjr2
36 Posts
0
January 30th, 2004 03:00
i would get more ram
Message Edited by Jamesjr2 on 01-29-2004 11:25 PM
jeffstev
2 Posts
0
January 30th, 2004 03:00
More ram for Premiere Pro.... that's what I originally thought so I put 1GB in my previous Inspiron. Same problem and I tried EVERYTHING and spent dozens of hours on it to no avail (and I consider myself an expert at solving these types of problems). so... I sold it on EBay for $1500 and bought a Sony Viao FRV-37 for $1500 and put 1gb of ram in that machine. Premiere Pro worked Great. no dropped frames when exporting (really the only problem), everything worked great. However, HUGE downgrade in terms of what you get in the laptop. in fact, I hate it so much, esp the screen resolution, weight, form factor, no serial port, bad support, well, everything - I just ordered a brand new Inspiron 8600 w/ 1GB ram to replace it with the hopes of Premiere Pro working on that .... is it just wishful thinking? should I cancel the order??
For sale, brand new Sony Vaio FRV37. 1GB RAM 80 GB hard disk. You'll see it on Ebay once I get my new Dell.... assuming it works.
Jeff
DVdork
3 Posts
0
January 31st, 2004 16:00
Interesting to hear of someone with the same problem. I wonder what the underlying issue is...I agree it shouldn't be more RAM because I've had no problems doing the same types of editing on my Compaq laptop, which only had 256 megs as opposed to 512. Will Dell be of any use to me if I call them and try and explain my problem (I shudder at the thought of spending 10 hours on the phone while they tell me to do everything I've already tried)? Would they eventually take it back and give me a new one if they can't solve the problem? It's only 4 months old....I'm quite irate!
jeffstev
2 Posts
0
February 2nd, 2004 02:00
re: Dell taking it back - I think you can only do that before 30 days?? I've found (in general) their support to be good. patience is a virtue :) having said that, I usually let the first tech support rep take all my info and do their job, then I ask to have the problem escalated. once they figure out you know what you're talking about, they're usually pretty good about that.
A buddy of mine has also had the same problems - it's why he told me to just bite the bullet and go by a Sony Vaio (which works great BTW). HOWEVER, this doesn't address the basic issue. Is it a hardware problem, a driver problem, some incompatibility w/ Premiere? Come to think of it, I couldn't export ANY video using ANY application on my Dell. I tried DV Gate, InterVideo, MS Producer, all failed due to dropped frames. I downloaded all the fixes, patches, and latest 1394 drivers - no good. So, I gave up and sold it.
Premiere Pro will be the first application I use to test when I get my new system. If it doesn't work - it goes right back to them.
Jeff
RV4 Guy
130 Posts
0
February 2nd, 2004 16:00