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May 27th, 2015 00:00

E6430 multitouch gestures

Hi all

I have a problem, suddenly, a few mutlitouch gestures just stopped working. I can scroll with two fingers, but i cannot swipe forward or backward with a three finger swipe, in the browser or anywehere. I didn't change anything, i reinstalled the driver, I have all the latest updates and BIOS. Btw i have windows 8.1

What's the solution?

7 Technologist

 • 

7.1K Posts

May 27th, 2015 21:00

Hi,

I would suggest you to uninstall and reinstall the touchpad on the system. Please follow the steps mentioned below to uninstall the touchpad.

  1. Click on Start button.
  2. In the search box type devmgmt.msc and then press enter.
  3. Select the touchpad device under Mice and other pointing devices and right click on it
  4. Now select properties.
  5. In the properties window, under Driver tab, click on Uninstall button.
  6. Check “Delete the driver software for this device.”
  7. You want to delete the driver click OK.

After the uninstall finishes restart the system. Please enter your service tag # on the link below, select the OS, Then download the BIOS and Touchpad driver from BIOS section and  ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.

http://dell.to/18r60nI

Please let me know if this helps.

6 Posts

May 28th, 2015 00:00

It didn't work. I unistalled the driver, updated the bios, reinstalled the driver. Two finger scrolling works, but three finger gestures still don't work.

7 Technologist

 • 

7.1K Posts

June 1st, 2015 16:00

Hi,

Dell Latitude E6430 comes with only with following gesture modes.

Single-Touch Gestures

Vertical and Horizontal Scroll - Allows you to scroll up or down by moving your finger along the vertical and horizontal zone (at the extreme right) on the touchpad.
Single-finger zoom - Allows you to zoom in or zoom out of an active window by moving your finger upward or downward on the zoom zone (at the extreme left) on the touchpad.

Multi-Touch Gestures

Pan - Move two fingers in the desired direction to pan-scroll the selected object.
Auto-Scroll Vertical - Rapidly move two fingers up or down to activate vertical auto-scrolling.
Auto-Scroll Horizontal
 - Rapidly move fingers to your left or right to activate horizontal auto-scrolling.
Zoom
 - Allows you to increase or decrease the magnification of the screen content/object. Moving two fingers apart on the touchpad zooms in on the active window and moving two fingers closer together on the touchpad zooms out on the active window.
Privacy Mode - Keep prying eyes off your screen by briefly holding your hand in place anywhere on the touchpad.

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