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June 10th, 2010 00:00

E6500 fingerprint touch sensor.

I have Lattitude E6500 with fingerprint touch sensor. OS is Windows 7 x86 (32bit)

Windows determines the device properly and the latest driver is installed. At the same time I can not use the sensor for windows logon - it's not recognized as Biometric device by window. I've reinstalled/upgraded everything including BIOS - it does not help.

Dell ControlPoint says, that i have to start security setup wizard. I try but got error message from "Dell Embassy Trust Suite by Wave Systems":

Utilization of the [Package Name] requires acceptance of the terms and
conditions specified by the EULA.
To resolve this issue, please go to 'Add or Remove Programs' and
uninstall the EMBASSY Trust Suite. After the uninstall is complete, you
may reinstall the [Package Name] and this issue should be resolved.
If this same message reappears, contact Customer Support at
http://www.wave.com.

I've reinstalled Embassy trust suite but it did not help.

 

My question is how to add finger print sensor in biometric device list???

 

Thanks everybody for any help.

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