This is probably coming from an install or uninstall that either didn't finish, or did finish but left the installer stuck in a loop. If you recall what program it could help. Not sure what the "dell disk" is about - unless the failed install was actually a Dell file.
But a couple things to try: Go into your Task Manager (ctrl-alt-del) and look for any process called msi.exe, msiexec.exe, or setup.exe. Those processes indicate an installation in progress. If any are listed, right-click, end process, then see if you can install/uninstall now.
And/or, try disabling/reenabling the installer service to see if you can stop the loop.
- Right click My Computer icon - Manage - Services and Applications - Services.
- Scroll down to WIndows Installer, double-click to open, and set the startup type to "disabled".
- Reboot the PC, then go back into services and set startup type to "manual" again. See if that clears it up.
Alexandra_P
3 Apprentice
•
2.6K Posts
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February 9th, 2010 13:00
This is probably coming from an install or uninstall that either didn't finish, or did finish but left the installer stuck in a loop. If you recall what program it could help. Not sure what the "dell disk" is about - unless the failed install was actually a Dell file.
But a couple things to try: Go into your Task Manager (ctrl-alt-del) and look for any process called msi.exe, msiexec.exe, or setup.exe. Those processes indicate an installation in progress. If any are listed, right-click, end process, then see if you can install/uninstall now.
And/or, try disabling/reenabling the installer service to see if you can stop the loop.
- Right click My Computer icon - Manage - Services and Applications - Services.
- Scroll down to WIndows Installer, double-click to open, and set the startup type to "disabled".
- Reboot the PC, then go back into services and set startup type to "manual" again. See if that clears it up.